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Last Updated: July 2026

LivCasino Privacy Policy — How Your Information Is Kept Safe

Livcasino believes your personal data belongs to you. This page clearly explains what information is collected, why it is collected, where it is stored, and what your rights are.

TLS 1.3 Encryption
Data is never sold
GDPR Compliant
256
AES Bit
Data Encryption
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Secure
Security Score
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Data Sales
Third Parties
🔐 Our Privacy Commitment
How livcasino Protects Your Data — In Plain Terms
Limitations on Data Collection
livcasino only collects information that is strictly necessary for service delivery and identity verification. No unnecessary data is requested.
Highest-Grade Encryption
All data transmissions are protected with TLS 1.3, and stored data is encrypted using AES-256. Payment information is held in a separate secure vault.
Never Sold to Third Parties
Your personal information is never sold or rented to advertisers or third parties. Not ever.
Your Rights Over Your Data
You have the right to view, correct, or delete your personal data at any time. livcasino respects that right.
Limited Retention Period
Data is not retained beyond the period necessary. When an account is closed, information beyond what is legally required is deleted.
Marketing Opt-Out Option
You can opt out of promotional emails or SMS at any time. Manage this easily from your account settings.
Table of Contents
1. What Information Do We Collect?

Livcasino collects certain information at various stages — from creating an account to playing games. Below is a clear breakdown of what data is collected and when.

At Registration:

  • Full name, date of birth, and nationality.
  • Mobile number and email address.
  • Password (stored in hashed & encrypted form — not visible even to us).

During Identity Verification (KYC):

  • A copy of your National ID, passport, or driving licence.
  • Proof of address (if required).
  • Selfie or face verification (for high-value withdrawals).

Automatically Collected Data:

  • IP address and device information (OS, browser version).
  • Login timestamps and session data.
  • Gaming history and transaction records.
  • Cookies and web beacons (see details below).

livcasino never asks for information it doesn't need. What we collect is used solely to improve our service quality and meet legal obligations.

2. How is your information used?

Collected data is used only for defined purposes. livcasino does not use your information beyond the following:

  • Account Management: For login, password reset, and account security purposes.
  • Transaction Processing: For processing deposits, withdrawals, and bonus distributions.
  • Identity Verification: For anti-money laundering compliance and legal obligations.
  • Service Improvement: To personalize and enhance your platform experience.
  • Security: To detect fraud and suspicious activity.
  • Contact: For important notifications, updates, and support messages.
  • Marketing: To send you promotional offers, if you have given consent (can be withdrawn at any time).

Livcasino may also send responsible gaming alerts based on analysis of your gaming behavior, if any concerning patterns are detected.

3. Who is your information shared with?

Livcasino never sells your data. However, limited data sharing with specific partners is necessary to operate our services:

  • Payment Providers (Mobile Pay, Nagad, Rocket): Only the minimum information necessary to verify transactions.
  • KYC Partner: For the identity verification process — they operate under separate privacy agreements.
  • Game Provider: Session data required to deliver your gaming experience.
  • Legal Authorities: Only relevant information in response to a court order or legitimate legal investigation.

All third-party partners of livcasino operate under strict data protection agreements and are prohibited from sharing your information with anyone else.

4. Cookies & Tracking Technologies

Livcasino uses cookies to keep the site running properly and to improve your experience. The table below outlines the types of cookies used and their purpose:

Cookie Type Purpose Duration Can it be cancelled?
Required Login sessions, security tokens At session end No (required for the site to function)
Analytics Understanding traffic and usage patterns 1 Year Yes, from settings
Preferences Remembering language and theme settings 6 Months Yes, at any time

Cookies can be blocked through your browser settings, though some features may not work as a result. livcasino does not use cross-site tracking or browser fingerprinting technologies.

5. Data Protection Measures

Livcasino's data protection practices meet international standards. The key technologies are outlined below:

  • Transmission Encryption: All data transmitted between your browser and our servers is secured using TLS 1.3 protocol.
  • Storage Encryption: All stored data is protected with AES-256 encryption.
  • Password Hashing: Passwords are hashed using the bcrypt algorithm in a way that even livcasino staff cannot view them.
  • Firewall & DDoS Protection: 24/7 active security monitoring.
  • Regular Penetration Testing: Third-party security audits conducted twice a year.
  • Data Center: Servers are hosted in ISO 27001-certified data centres.

In the event of a data breach, affected members will be notified by email within 72 hours.

6. Your Data Rights

Livcasino fully supports the following rights:

Right of Access
You may request to see what information we hold about you.
Right to Rectification
If any information is incorrect, you can request a correction.
Right to Erasure
Unless required by law, you can request that your data be deleted.
Right to Data Portability
You can request a download of your personal data.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Withdraw Consent
Consent for marketing or optional data use can be withdrawn at any time.

To exercise any of these rights, contact our support team via live chat or email. We will respond within 30 days of receiving your request.

7. How long is your data retained?

Livcasino retains your data only for as long as necessary. The retention periods for each data type are listed below:

  • Account Information: For the duration of your active account + 5 years after closure (as required by law).
  • Transaction Records: 7 years (as required by financial regulatory guidelines).
  • KYC Documents: 5 years after verification.
  • Gaming Logs: 2 years.
  • Cookie Data: 30 days to 1 year, depending on type.
  • Support Chat Records: 1 year.

Once the above retention periods expire, data is permanently deleted or irreversibly anonymised.

8. Minor Protection

Livcasino strictly prohibits anyone under 18 from creating an account or using the platform. No personal data is collected from minors.

Date of birth is verified at registration, and additional proof of age may be requested in suspicious cases. Any account found to belong to a minor is immediately closed, and all submitted data is deleted within 48 hours.

9. Changes to Privacy Policy

Livcasino may update this policy as needed. Members will be notified of any significant changes via email or platform notification in advance.

Continued use of livcasino after any changes takes effect will be considered acceptance of the updated policy. The revision date is always displayed at the top of the page.

If you have any questions about this policy, please contact us before the changes take effect.

10. Privacy Contact

For any requests or complaints related to data protection or privacy:

  • Email: privacy@livcasino.bet
  • Live Chat: 24/7 Bangla support — chat icon at the bottom right of any page on livcasino.bet.

We aim to provide an initial response within 3 business days and a full resolution within 30 days of receiving your request.

If you are not satisfied with the resolution, you have the right to file a complaint with the relevant licensing authority.

❓ FAQs
Frequently Asked Questions on Security & Privacy

Yes, fully. livcasino is built as a Progressive Web App (PWA), so you can access all features directly at livcasino.bet from any modern mobile browser (Chrome, Firefox, Samsung Internet) — no download, installation, or storage space required. If you prefer, use your browser's "Add to Home Screen" option to create an icon that works just like a regular app. The site also runs smoothly on mobile data saver mode, as all pages are optimised to be lightweight.

There are a few ways to verify this. First, if you see a padlock icon next to livcasino.bet in your browser's address bar, your connection is encrypted via HTTPS. Second, livcasino operates under an international license — the license number is visible in the footer. Third, payment data is secured with AES-256 encryption and stored in an isolated vault. As for the safety of your funds — member funds are held in a bank account separate from the company's operational funds, so your money remains protected regardless of the company's circumstances. If you have any direct questions about security, feel free to ask via live chat.
🔐

Your data is safe — join with confidence

Your personal information and funds are protected with the highest level of security at livcasino. Register with confidence and get a 100% bonus on your first deposit.

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